Introduction  Audience

Limitations
Escaping Paper

Navigation Bar
Navigation Map Virtual Includes 

Audience-to-Author
Conclusion

Bibliography

Audience
-Author-
Context
Goals
Resources
Input
Output
Benefits
Database
Admin
Tools
Measures
Conclusion

 

Searching to update or close a problem:

Click on the graphic below to open this tool in a new, smaller browser window:

  • The key for the database is a "work order number"
  • If you don't know the work order number, you can search for text strings
  • All ITSS work orders are in this database - not just lab problems - which means our management team can use these problems as part of their overall tracking for the department.

Click on the graphic below to open this tool in a new, smaller browser window:

Above is an example of the output you would receive if you did a search for all reports containing the word "monitor."



Page URL http://www.d.umn.edu /~jdavis/planb/database3.html
Last Modified on Monday, 27-Mar-2000 13:01:25 CST
©2000 Jason Davis email: jdavis@d.umn.edu

Presented at the Great Lakes Academic Computer Lab Management Conference on March 3, 2000.