Example post-test questionnaire (part 1).

Please answer the following questions.

Circle the dot that best describes your answer. Please do not leave any question blank.

For each word below, please indicate how well it describes the site.

               Describes                                         Describes

               the site                                           the site

               very poorly                                       very well



Accurate         *     *     *     *     *     *     *     *     *     *



Annoying         *     *     *     *     *     *     *     *     *     *



Helpful          *     *     *     *     *     *     *     *     *     *



Interesting      *     *     *     *     *     *     *     *     *     *



Likable          *     *     *     *     *     *     *     *     *     *

---

Please circle the appropriate dot for each of the following questions:

 

How easy is it to find specific information in this web site?

not at all easy                               very easy



*     *     *     *     *     *     *     *     *     *

How satisfied are you with the site's quality of language?

not at all                                         very

satisfied                                     satisfied



*     *     *     *     *     *     *     *     *     *

How frustrated did you feel while working in this site?

not at all                                         very

frustrated                                   frustrated



*     *     *     *     *     *     *     *     *     *

Compared to what you expected, how quickly did the tasks go?

not at all                                         very

quickly                                         quickly



*     *     *     *     *     *     *     *     *     *

 

How clear were the the naming and labeling of the links?

not                                                 very

confusing                                          clear



*     *     *     *     *     *     *     *     *     *

How relevant were the images on the site to the content?

not                                                 very

relevant                                        relevant



*     *     *     *     *     *     *     *     *     *

How pleasing was the overall look and feel of the site?

not                                                 very

pleasing                                        pleasing



*     *     *     *     *     *     *     *     *     *

Please let the facilitator know that you are finished.

Adapted From: Nielsen, Jakob. Usability Engineering, Morgan Kaufmann Publishers, 1994.