Our staff will:
View Common Causes of Difficulty
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Frequently Asked Questions
* Indicates a
* Your Name:
UMD email ID (if applicable):
* Email address (if different than the above UMD username):
Phone number (if you would like a call back):
Describe the problem, e.g.,
which product or service,
and any error messages:
Have you accessed the resource
from this computer in the past?
If so, when did it stop working?
How are you connecting?
On campus, wired
On campus, wireless
Off campus, (non-UMD internet service provider)
Other off-campus connection
Your operating system? (Windows 8, 7, XP, Mac OS X)?