How do I chat with a librarian?
Use the chat widget on our home page or from various pages within our site. You can also text us at 218-305-4600, e-mail a librarian, call the Research & Information Desk at 218-726-8100, or visit for assistance.
When can I message a librarian?
Chat is monitored during Research & Information Desk hours.
Who can chat and what type of questions can I ask?
Chat is for UMD students, faculty and staff or for anyone with Library related questions. Research questions are welcome. If a chat session becomes complex or long in duration, you may be asked to continue by phone, by e-mail, or in person.
If you have a Google Talk account that you use from within Gmail or an app on your mobile device, you can also contact us through email@example.com. Some people combine several chat accounts through the free Pidgin or Trillian.
Due to spam bots, we are discontinuing these services: MSN, Yahoo, AIM, and ICQ. You may still contact us on GoogleTalk at firstname.lastname@example.org. And of course we have chat widgets on our home page and inside our Ebsco databases.
What about privacy?
All instant message sessions are recorded and saved for one month. We will make every effort to protect your privacy. Any information you provide is not shared and will remain confidential.