The ITSS TechCenter can provide the following data backup, restore, transfer, recovery, and secure deletion services for University computers.
|Service [ Rates ]||University Computer||Personal Computer|
|Data Backup and Transfer/Restore||ITSS TechCenter can backup data files, email, address books, and Internet bookmarks/favorites and transfer the data to another computer or to external media (e.g. CDs, DVDs). The hard drive must be in working condition. There is a flat fee for this service.||Not available|
|Data Recovery||ITSS staff can attempt to recover University data that has been deleted or formatted, or exists on a failing or severely damaged hard drive. The condition of your hard drive determines if the data is recoverable.
When you bring your computer in for this service, there is a non-refundable assessment fee as staff investigate the data.
If the data can be recovered, you will be billed at the regular hourly rate for any additional staff time.
If successful, ITSS will transfer your data to CDs, DVDs, flash drives, or external hard drives at your request.
|Secure Data Deletion
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