Information Technology Systems and Services

Web Design References

Usability

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Animation

A CSS Only 'Click to Animate Sif' Solution - Christian Heilmann
Animated GIFs in Email Are Worse Than Static Emails - Kim Flaherty
Animations are Distracting! (Video) - Aurora Harley
Executing UX Animations: Duration and Motion Characteristics - Page Laubheimer
The Role of Animation and Motion in UX - Page Laubheimer
Vestibular Disabilites/Animation
Scroll-Triggered Text Animations Delay Users - Aurora Harley

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Benefits and ROI (Why Usability?)

5 Fundamentals of UX Design That Impact SEO - Tyler Tafelsky
Calculating ROI for Design Projects in 4 Steps - Kate Moran
Convincing Companies to Do UX and Accessibility (Video) - Jakob Nielsen
Do Government Agencies and Non-Profits Get ROI From Usability? - Jakob Nielsen
Don't Overthink UX ROI (Video) - Kate Moran
High-Cost Usability Sometimes Makes Sense - Jakob Nielsen
Return on Investment for Usability - Jakob Nielsen
Parallax Scrolling
- Vestibular Disabilites/Animation
- What Parallax Lacks - Katie Sherwin
Scroll-Triggered Text Animations Delay Users - Aurora Harley
Three Myths About Calculating the ROI of UX - Kate Moran
UX in the Boardroom: A Solid Case for Investing in UX - Kate Walser
When Making Design Tradeoffs, Don't Forget Hidden Costs (Video) - Kathryn Whitenton
Why UX? (Video) - Jakob Nielsen

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Branding

Brand Vocabulary in the Context of UX: Key Terms Defined - Sarah Gibbons
Branding Manipulation - Gerry McGovern
Branding Doesn't have to be Propaganda - Gerry McGovern
Experience Design: Bridging Brand Intention and Brand Interpretation - Kate Kaplan
The Relationship Between User Experience and Branding - Janet M. Six
Your Digital Interface is Your Brand - Gerry McGovern

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CAPTCHA

My Definitive Guide to Why CAPTCHA Sucks - Paul Boag

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Carousels

Accessibility Expert Warns - Stop Using Carousels - Craig Grannell
Auto-Forwarding Carousels and Accordions Annoy Users and Reduce Visibility - Jakob Nielsen
- Accordions Are not Always the Answer for Complex Content on Desktops - Hoa Loranger
Carousels - Brad Frost
Carousels on Mobile Devices - Raluca Budiu
Carousels: No One Likes You - Joni Halabi
Designing Effective Carousels - Create a Fanciful Amusement, Not a House of Horrors - Jakob Nielsen
Designing Effective Carousels for Websites and Mobile Apps (Video) - Kara Pernice
Don't Use Automatic Image Sliders or Carousels, Ignore the Fad - Brad Frost
Is it Time for Web Designers to Retire the Slider? - Eric Karkovack
Kill Your Conversion Killing Carousel Now - W Craig Tomlin
Rotating Website Carousels: 4 Alternatives That Drive Sales - Dan MacDonald
Should I Use A Carousel? - Jared Smith
Sliders are Bad for your Credit Union Website Design - Derik Krauss
Why Carousels Don't Work (2023) - Rob Maigret
Why Automatic Carousels Suck And Must Be Eliminated From Your Homepage - Eduardo Esparza

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Children

Children's Websites: Usability Issues in Designing for Kids - Jakob Nielsen
Designing For Children - Feifei Liu
Designing User Experiences for Children - Janet M. Six
Kids' Corner: Website Usability for Children - Jakob Nielsen
What Can Children Teach Us About UX Design? - Sean McGowan

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Choice

Abundance of Choice and Its Effect on Decision Making - Colleen Roller
Choice Paralysis: 3 Ways the Number of Choices Impacts Conversions - Marc Schenker
Choice Overload Impedes User Decision-Making - Alita Joyce
Choice Overload is Harming Your Users (Video) - Alita Joyce
Choices Should Always Be Limited to 7+/-2 - Zoltan Gocza
Designing For Explicit Choice - Colleen Roller
How Choice Impairs Your Visitors - Alexander Dawson
More Choices More Trouble (UX Slogan 12) (Video) - Sarah Gibbons
Simplicity Wins over Abundance of Choice - Hoa Loranger
The Paradox of Choice (TED Talk Video) - Barry Schwartz
The Psychology of Choice: Why Less is More - Keep It Usable

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Chunking

Chunking (psychology)
How Chunking Helps Content Processing - Kate Meyer
The Magical Number Seven, Plus or Minus Two - Wikipedia
Why Chunking Content is Important (Video) - Kate Moran

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Consistency

Achieving and Balancing Consistency in User Interface Design - Michael Zuschlag
Better Usability Through Consistent Design - Web Page Mistakes
Breaking Rules - Dmitry Fadeyev
Consistency in Design is the Wrong Approach - Jared Spool
Consistency in the Omnichannel Experience - Kim Flaherty
Glossary: Consistency
Maintain Consistency and Adhere to Standards (Usability Heuristic #4) - Rachel Krause
Overloading Different Outcomes on Similar Commands can be Confusing - Jakob Nielsen
Self-Service UX: 'Cards' Dashboards Must Be Highly Consistent and Appropriately Styled - Edward Scott
The Power Law of Learning: Consistency vs. Innovation in User Interfaces - Raluca Budiu
The Principle of Commitment and Behavioral Consistency - Therese Fessenden
The Joys of Consistent Web Practices - Mike Cherim
Usability Heuristic 4: Consistency and Standards (Video) - Kate Moran
When is It OK to Be Inconsistent in User Interface Design? (Video) - Kathryn Whitenton
Why Consistency is Important to Accessible Design - Bureau of Internet Accessibility

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Contact

'Contact Us' Page Guidelines - Anna Kaley
Creating a Usable Contact Form - Matthew Kammerer
UX In Contact Forms: Essentials To Turn Leads Into Conversions - Kate Sipkina

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Content

7 Cs of Usability Web Content - Dey Alexander
A Checklist for Content Work - Erin Kissane
Beyond the Content Audit - Dey Alexander
Breaking Out of the Content Silo (Video) - Nielsen Norman Group
Clean Up Your Web Content With These Handy Household Products - Dey Alexander
Complete Beginner's Guide to Content Strategy - Andrew Maier
Content Analysis: A Practical Approach - Colleen Jones
Content Auditing - the Basics - Vincent Sevilla
Content Comes Before Good Design - Gary Barber
Content Creation in Agile Development Processes (Video) - Anna Kaley
Content is Critical (Part 1) - Gerry McGovern
Content First - Jeremy Keith
Content-First for a Better User Experience - Carrie Hane
Content is Service, Service is Content - Gerry McGovern
Content Management: How to Effectively Overcome Legacy Content - Paul Boag
Content Migration Alone Is Not An Effective Content Strategy - Kara Pernice
Content Strategy: Study Guide (2024) - Anna Kaley
Content Strategy 101 (Video) - Anna Kaley
Content Modelling - A Master Skill - Rachel Lovinger
Content: the Design System Element You Forgot - Kate Kenyon
Creating Good User Experiences by Focusing on Content - Robert Mills
Customer-Focused Content: Creating Content People Want and Need - Jennifer Leigh Brown
Dealing With Redundant, Out-Of-Date and Trivial (ROT) Content - Paul Boag
Don't Let Your CMS Wreck Your Content, Part 2 - Dey Alexander
FAQs
- FAQs Still Deliver Great Value - Susan Farrell
- No More FAQs: Create Purposeful Information for a More Effective User Experience - Lisa Wright
How to Establish a Content-First Design Process: Content Strategy Tools for Everyone - Carrie Hane Dennison
How to Film and Photograph Online Content for Usability: UX Details for Videos and Images - Aurora Harley
How to Improve Your Content with Writing Apps - Deborah Edwards-Onoro
Photos as Web Content - Jakob Nielsen
Related Content Boosts Pageviews, When Done Right - Hoa Loranger
The Content Strategist as Digital Curator - Erin Scime
The Elements of Content Strategy - Erin Kissane
UX Design Begins With Content. Don't Outsource It to AI (2024) - Pavel Samsonov
What a CMS Won't Do for You - Marli Mesibov
Which Comes First? Layout or Content? - Susan Farrell

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Control

Abundance of Choice and Its Effect on Decision Making - Colleen Roller
Can Users Control and Understand a UI Driven by Machine Learning? - Raluca Budiu
Give Your Users Total Control of Your Website - Luke McGrath
The Perception of Control - Marli Mesibov
Usability Heuristic 3: User Control & Freedom (Video) - Lexie Kane
User Control and Freedom (Usability Heuristic #3) - Maria Rosala

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Deceptive Patterns

3 Questions to Evaluate Design Patterns and Avoid Unnecessary Work That Degrades UX (2023) - Adam Silver
Agile Anti-Patterns That Can Harm UX - Part 1 (2024) - Neil Turner
- Agile Anti-Patterns That Will Harm UX - Part 2 (2024) - Neil Turner
Avoiding Dark Patterns in Web Design - Paul Boag
Dark Pattern Design - It's Downright Unethical & Irresponsible - Ainsley Yeung
Dark Patterns Tip Line - A team of designers, academic researchers, legal experts, policy specialists, and advocacy-minded individuals
Dark Patterns and Design Policy - Caroline Sinders
Dark Design Patterns Catalog (2024) - Jakob Nielsen
Deceptive Patterns (2024) - Harry Brignull, Mark Leiser, Cristiana Santos, and Kosha Doshi
Deceptive Patterns in UX: How to Recognize and Avoid Them (2023) - Maria Rosala
Dark Patterns that Mislead Consumers Are All Over the Internet - Alfred Ng and Sam Morris
Deceptive Patterns: Machine Learning, Habitual Users, and Learned Helplessness - Ijeoma Odiaka
Frustrating Design Patterns: Broken Filters - Vitaly Friedman
FTC Report Shows Rise in Sophisticated Dark Patterns Designed to Trick and Trap Consumers - Federal Trade Commission
How Dark UX Patterns Target The Most Vulnerable - Ben Bate
Needy Design Patterns: Please-Don't-Go Popups and Get-Back-to-Me Tabs - Kate Meyer and Kim Flaherty
Popup Ads Are Terrible, and They're Even Worse for the Blind - Rose Eveleth
Sneaking: The Deceptive UX Pattern You Never Saw Coming (2024) - Connor Chan
Technology Moats: The Dark Pattern of Intentional Friction Barriers - Bill Schmidt
Tooltips in the User Interface (Video) - Alita Joyce
Using Dark Patterns for Good - Marli Mesibov
What are Deceptive Patterns? - Nomensa.
What Makes a Dark UI Pattern? - Alita Joyce
'We're Not That Gullible!' Revealing Dark Pattern Mental Models of 11-12-Year-Old Scottish Children (2024) - Karen Renaud, Cigdem Sengul, Kovila Coopamootoo, Bryan Clift, Jacqui Taylor, Mark Springett, Ben Morri.
Why Is Social Media So Addictive? - Daniel Kolitz

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Customization / Personalization

6 Tips for Successful Personalization - Amy Schade
7 Tips for Successful Customization - Amy Schade
Customization vs. Personalization in the User Experience - Amy Schade
Four Levels of Accessibility Customisation - Alastair Campbell
Individualized Recommendations: Users' Expectations and Assumptions - Aurora Harley
Individualizing UX: Ever Narrower User Targeting (2024) - Jakob Nielsen
Personalization versus Customization (Video) - Lexie Martin
The Dangers of Overpersonalization - Kim Flaherty and Kate Moran
The Great Personalization Con - Gerry McGovern
The Homepage is Dead: A Story of Website Personalization - Cara Harshman
User Interface Design Fails (Video) - Jakob Nielsen

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Definitions

Accessibility and Usability
- Accessibility Is Not Enough - Jakob Nielsen
- Web Accessibility vs. Usability - Garenne Bigby
An Introduction to Usability - Andreas Komninos
CPUX-F Curriculum and Glossary (PDF) - The International Usability and UX Qualifications Board (UXQB).
Defining User Experience - Luke Wroblewski
Fact vs. Fiction - What Usability is Not - Vishal Mehta
Is That a Usability Problem or a Feature? - Jeff Sauro
Is Usability a Science? - Philip Hodgson
Product and UX Glossary (2024) - Sara Paul
The 5 E's of usability - Whitney Quesenbery
Usability 101 By Jakob Nielsen
Usability and User eXperience (UX) from A to Z - The Usability People
Usability Defined
Usability is Design - Mike Cherim
Usability: A Part of the User Experience - Mads Soegaard
User-Centered Design And Design Thinking: Different Origins, Similar Practices - Jim Lewis and Jeff Sauro
What does 'usability' mean? Looking beyond 'ease of use' - Whitney Quesenbery
What is Meant by User Experience? Analyzing Usability/User Experience Professionals' Dynamic Representations of Self - Rebecca Zantjer, Laura Gonzales
Where Did the ISO 9241 Definition of Usability Come From, and Where Is It Going? - Jim Lewis and Jeff Sauro

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Design Thinking

3 Principles of Design Thinking (Video) - Alita Joyce
Design has an Empathy Problem: White Men Can't Design for Everyone - Jesse Weaver
Design Thinking Activities (Video) - Sarah Gibbons
Design Thinking Builds Strong Teams - Sarah Gibbons
Design Thinking Learner's Journey (Video) - Sarah Gibbons
Design Thinking: A Quick Overview - Rikke Dam and Teo Siang
Design Thinking 101 (Video) - Sarah Gibbons
Design Thinking and Agile (Video) - Rachel Krause
Design Thinking is Like Cooking (Video) - Sarah Gibbons
Design Thinking: An Introduction - Justin Mifsud
Design Thinking in Practice (Video) - Nielsen Norman Group
Design Thinking: Study Guide - Kate Moran
Design Thinking: The Learner's Journey - Sarah Gibbons
Design Thinking Was Supposed to Fix the World. Where Did It Go Wrong? - Rebecca Ackermann
How UX Professionals Define Design Thinking in Practice (Video) - Sarah Gibbons
On Design Thinking - Nick Foster
Stage 5 in the Design Thinking Process: Test - Rikke Dam and Teo Siang
The 6 Rules of Design Thinking (Video) (2024) - Tim Neusesser
The 'Define' Stage in Design Thinking - Sarah Gibbons
The Psychology of Design - Jon Yablonski
User-Centered Design And Design Thinking: Different Origins, Similar Practices - Jim Lewis and Jeff Sauro
User Need Statements in Design Thinking (Video) - Sarah Gibbons
What Is Design Thinking, Really? (What Practitioners Say) - Sarah Gibbons
Why Design Thinking Works - Jeanne Liedtka
Why Design Thinking Won't Save You - Gemma Whitehouse

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Efficiency

Accelerators Maximize Efficiency in User Interfaces (2024) - Rachel Krause and Aurora Harley
Flexibility and Efficiency of Use: The 7th Usability Heuristic Explained - Page Laubheimer
Learnability vs Efficiency in User Interface Design (Video) - Alita Joyce
Usability 101 By Jakob Nielsen
Usability Glossary: Efficiency - Usability First
Usability Heuristic 7: Flexibility and Efficiency of Use (Video) - Lexie Kane

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Errors

6 Usability Errors that Destroy Learner Experience - Laura Lynch s
Avoid Being Embarrassed by Your Error Messages - Caroline Jarrett
Common Usability Errors to Avoid at All Costs - Marc Schenker
Confirmation Dialogs Can Prevent User Errors - If Not Overused - Jakob Nielsen
Create Efficient Error Messages (Video) (2024) - Evan Sunwall
Error Messages 101 (Video) (2024) - Tim Neusesser
Error-Message Guidelines - Tim Neusesser and Evan Sunwall
Failing Gracefully - Handling User Errors - Ted O'Meara
Glossary: Error - Usability First
Hello, My Name is <Error> - Aimee Gonzalez-Cameron
How Designers Can Prevent User Errors - Jordan Bowman
How to Increase the Visibility of Error Messages (2024) - Tim Neusesser
Improve Validation Errors with Adaptive Messages (98% Don't) (2023) - Edward Scott
Slips vs. Mistakes (Video) - Aurora Harley
Usability Heuristic 9: Help Users Recognize, Diagnose and Recover from Errors (Video) - Kate Moran
How To Design Error States For Mobile Apps - Nick Babich
How to Write a Great Error Message - Thomas Fuchs
Mitigating User Errors - Harnil Oza
Preventing User Errors - Avoiding Conscious Mistakes - Page Laubheimer
Preventing User Errors - Avoiding Unconscious Slips - Page Laubheimer
Progressive Disclosure - Jakob Nielsen
Usability Heuristic 5: Error Prevention (Video) - Katie Sherwin
What Are UX Errors of Omission and Commission? - Chris Rourk

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Fitts' Law, Hick's Law

Fitts'
- A Quiz Designed to Give You Fitts - Bruce (Tog) Tognazzini
- Breaking Down Fitts Law for UX Designers - Sourabh Purwar
- Fitts at 50: For Link Design, Size Does Matter - William Hudson
- Fitts' Law By Wikipedia
- Fitts' Law In The Touch Era - Steven Hoober
- Fitts' Law: Tracking Users' Clicks - Mads Soegaard
- Fitts's Law (Video) - Lexie Martin
- Fitts' Law and Its Applications in UX - Raluca Budiu
- Improving Usability with Fitts' Law - Jason Gross
- The Opposite of Fitts' Law - Jeff Atwood
- Usability Glossary: Fitts' Law
- Using Fitts's Law to Make Links and Buttons Easier to Click (Video) - Kathryn Whitenton
- Using Fitts's Law When Designing - Michelle Brown
- When You Shouldn't Use Fitts's Law To Measure User Experience - Anastasios Karafillis
Hick's
- Hick's Law: Designing Long Menu Lists (Video) - Katie Sherwin
- Hick's Law: Making the Choice Easier for Users - Mads Soegaard
- How Many Items in a Navigation Menu? (Video) - Page Laubheimer
- Redefining Hick's Law - Jason Gross

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Flat Design

A Tale of Three Skeuomorphs - Shift Happens
Designing for Everyone: Building great web experiences for any device (Video) - Aaron Gustafson
Flat Design as a New Foundation for the Web - Steven Bradley
Flat-Design Best Practices - Kate Meyer
Flat Design Decreases User Efficiency (Video) - Kate Meyer
Flat Design - Its Origins, Its Problems, and Why Flat 2.0 Is Better for Users - Kate Meyer
Flat Design Won't Hide Your Usability Sins - Baruch Sachs
Flat Design Done Wrong - Steven Bradley
Flat UI and Forms - Jessica Enders
Flat UI Elements Attract Less Attention and Cause Uncertainty - Kate Meyer
Flat UI Elements Lack Clickability Clues and Cause Confusion (Video) - Kate Meyer
How Does Flat Design Damage and Improve Usability? - Steven Bradley
Listboxes vs. Dropdown - Anna Kaley
Long-Term Exposure to Flat Design: How the Trend Slowly Decreases User Efficiency - Kate Meyer
Making Flat Design Usable (Video) - Kate Meyer
Neumorphism and CSS - Adrian Bece
Neumorphism - the Accessible and Inclusive Way - Hampus Sethfors
Realistic or Flat Design? Be Style Agnostic - Kent Eisenhuth
Response to Criticisms of Flat-Design Eyetracking Study - Kate Meyer
Tablet Usability - Jakob Nielsen
Twas the Night Before...Flat Design - Steven Bradley
What is Flat Design (and how do I do it)? - Gabrielle Gosha
What Will We Build on a Foundation of Flat Design? - Steven Bradley
Young Adults Appreciate Flat Design More than Their Parents - Kate Meyer

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Forms Usability

5 Takeaways from 'Forms that Work' - Quenten Steenhuis
10 Common Mistakes When UI/UX Designers Create Website Buttons - Chloe
13 Design Patterns for Autocomplete Suggestions (27% Get it Wrong) - Jamie Appleseed
3 Links for Designing Better Forms - Angela Obias
7 Basic Best Practices for Buttons - Caroline Jarrett
A Checklist for Designing Mobile Input Fields - Raluca Budiu
A Quick Guide For Designing Better Buttons - Nick Babich
Always Provide a Submit Button Adjacent to the Search Field on Mobile (21% Don't) - Sally Collins
An Extensive Guide To Web Form Usability - Justin Mifsud
Are You Saying 'No' When You Could Be Saying 'Yes' in Your Web Forms? - John Ekman
Best Practices For Mobile Form Design - Nick Babich
Better Labels for Website Links: the 4 S's for Encouraging Clicks (Video) - Kate Moran
Better Form Design: One Thing Per Page (Case Study) - Adam Silver
Better Forms Through Visual Organization (Video) - Kathryn Whitenton
Building Better Forms™ by not Taking Away Affordances - Bram(us) Van Damme
But Sometimes Links Look Like Buttons (and Buttons Look Like Links) - Adam Silver
Before You Try to 'Fix' or 'Improve' Forms on the Web - Christian Heilmann
Cancel vs Close: Design to Distinguish the Difference - Aurora Harley
Checkboxes: Design Guidelines (2024) - Maddie Brown
Checkboxes vs. Switches in Forms (Video) - Rachel Krause
Checkout Usability: Don't Use "Apply" Buttons (72% Get it Wrong) - Jamie Appleseed
Comment Form Design - Dmitry Fadeyev
Checkboxes vs. Radio Buttons - Jakob Nielsen
Checkboxes, Passwords and Magical Incantations - Alex Walker
Checkout Usability: Auto-Detect 'City' and 'State' Inputs Based on the User's Postal Code - Christian Holst
Creating a Usable Contact Form - Matthew Kammerer
Creating More Inclusive and Culturally Sensitive Forms - Mark H. Anbinder
Chrome Dev Summit: Sign-up Form Best Practices [Video] - Deborah Edwards-Onoro
Date-Input Form Fields: UX Design Guidelines - Angie Li
Defeated By a Dialog Box - Jakob Nielsen
Definitive Advice on Forms: An Interview with Jessica Enders (Podcast with transcript) - Gerry Gaffney
Disabling Paste in Textboxes Is Not a Security Feature - Nicholas C. Zakas
Designing an Effective Donate Form - Brad Frost
Designing Efficient Web Forms: On Structure, Inputs, Labels And Actions - Nick Babich
Designing Form Layout: Alignment - Jessica Enders
- Designing Form Layout: Color - Jessica Enders
- Designing Form Layout: Spacing - Jessica Enders
Designing UX: Forms - Jessica Enders
Designing Web Registration Forms for Kids - Debra Levin Gelman
Dialog Boxes - Making Simple Things Simple... - Leisa Reichelt
Disabled Buttons Don't Have to Suck - Justine Win
Does User Annoyance Matter? - Jakob Nielsen
Don't Get Clever with Login Forms - Brad Frost
Don't Put Hints Inside Text Boxes in Web Forms - Caroline Jarrett
Don't Put Labels Inside Text Boxes (Unless You're Luke W) - Caroline Jarrett
Dropdown Alternatives for Better (Mobile) Forms - Zoltan Kollin
E-Commerce Checkouts Need to Mark Both Required and Optional Fields Explicitly (Only 14% Do So) - Edward Scott
Error Message Design Showcase - Christian Watson
Evaluating the Usability of Search Forms Using Eyetracking: A Practical Approach - Matteo Penzo
Eye Tracking in User Experience Design, Chapter 5: Forms and Surveys - Caroline Jarrett and Jennifer Romano Bergstrom
Failing to Fix Your Forms is Costing You Money - Caroline Jarrett
Fashionable Web Forms - Traps and Tips - Jessica Kerr
Form Accesibility
Form Design - Geri Reid
Form Design Quick Fix - Group Form Elements Effectively Using White Space - Marieke McCloskey
Form Field Usability: Avoid Extensive Multicolumn Layouts (16% Make This Form Usability Mistake) (2023) - Edward Scott
Form Field Usability: Consider Using Localized Input Masks for 'Phone' and Other Restricted Inputs (64% Don't) - Edward Scott
Form Usability: Getting 'Address Line 2' Right - Edward Scott
Form Usability - The Pitfalls of Inline Accordion and Tab Designs - Jamie Appleseed
Form Usability: Validations vs Warnings - Jamie Appleseed
Forms, But Better (Video Series) - Adam Silver
Forms Matter - Lena Groeger
Forms, usability, and the W3C DOM - Peter-Paul Koch
Forms vs. Applications - Jakob Nielsen
Four Ideas For Better Forms - Caroline Jarrett
Frustrating Design Patterns: Disabled Buttons - Vitaly Friedman
Getting Started with Online Form Design - Megan O'Malley
Help People Create Passwords That They Can Actually Remember - Kara Pernice
Hostile Patterns in Error Messages - Kate Kaplan
How to Avoid Optional Form Fields With a Conditional Reveal (2024) - Adam Silver
How To Design Error States For Mobile Apps - Nick Babich
How to Highlight Required and Optional Form Fields - Adam Silver
How to Look at a Form: Boye and Company - Caroline Jarrett
How To Make Forms More Usable With HTML5 - Steven Bradley
How to Report Errors in Forms: 10 Design Guidelines - Rachel Krause
Material Design - Why the Floating Action Button is Bad UX Design - Teo Yu Siang
Mobile Inline Form Validation - Steven Hoobe
Help People Create Passwords That They Can Actually Remember - Kara Pernice
How to Design Better Buttons (Video) - Nick Babich
How Not to Design Web Forms - John Moore Williams
How to Indicate Required or Optional Form Fields - Thomas Watson Steen
Inline Validation is Problematic - Adam Silver
Improve Validation Errors with Adaptive Messages - Jamie Appleseed
Inline Validation in Web Forms - Luke Wroblewski
Label Alignment in Long Forms - Paul Wallas
Labeling and Placement of the Logout Button in Mobile Surveys - Shelley Feuer, Brian Falcone, Elizabeth Nichols, Erica L. Olmsted-Hawala, Lin Wang
Letting Users Tick a 'None' Checkbox - Frankie Roberto
Marking Required Fields in Forms - Raluca Budiu
Marking Required Fields in Online Forms (Video) - Raluca Budiu
Mobile Form Usability: Never Use Inline Labels - Jamie Appleseed
New Ideas in Web Form Design - Luke Wroblewski
Need Better Data? Pay More Attention to Your Web Forms - Graham Rhind
No, I Don't Want to Fill Out Your Contact Form (2024) - Adam Jones
Never Use a Warning When you Mean Undo - Aza Raskin
No Yes/No Questions - Caroline Jarrett
OK-Cancel or Cancel-OK? - Jakob Nielsen
On Naming Buttons - Martha Aldridge
On Styled Form Elements - Anthony Colangelo
Placeholders
- 10 Reasons Why Placeholders are Problematic - Adam Silver
- Placeholders in Form Fields Are Harmful - Katie Sherwin
- Placeholders in Form Fields are Harmful (Video) - Katie Sherwin
Previous and Next Actions in Web Forms - Luke Wroblewski
Privacy UX: Common Concerns And Privacy In Web Forms - Vitaly Friedman
Putting a Paper Form Online - Avoiding Dropouts and False Information - Applying Aesthetics - Janet M. Six
Prune and Tune Your Forms - Webinar - Caroline Jarrett
Radio Buttons - Select One by Default or Leave All Unselected? - Kara Pernice
Reset and Cancel Buttons - Jakob Nielsen
Search UX: 6 Essential Elements for 'No Results' Pages - Edward Scott
Sensible Forms: A Form Usability Checklist - Brian Crescimanno
Should Destructive Buttons Be Hard to Find? (2024) - Adam Silver
Sign Up Forms Must Die - Luke Wroblewski
Smart Defaults in Registration Forms - Luke Wroblewski
Split Buttons - Page Laubheimer
Status Trackers and Progress Updates: 16 Design Guidelines - Maria Rosala
Stop Password Masking - Jakob Nielsen
Surveys That Work: A 10hr Workshop for Rosenfeld Media - Caroline Jarrett
The 'Credit Card Number' Field Must Allow and Auto-Format Spaces (80% Don't) - Christian Holst
State-Switch Controls: The Infamous Case of the "Mute" Button - Raluca Budiu
The Evolution of Material Design's Text Fields - Susanna Zaraysky
The Definitive Guide to Form Label Positioning - Jessica Enders
The New Rules of Form Design - Mike Madaio
The State of Mobile Checkout and Form Usability - Jamie Appleseed
The Ultimate Guide for Form Design: the Perfect Form - Carolina Koladzyn
UI Copy: Remove vs Delete - Alex Zlatkus
Use and Convenience Replace Trust and Security - Gerry McGovern
Usability Testing of Inline Form Validation: 40% Don't Have It, 20% Get It Wrong - Christian Holst
User Friendly Online Forms - Svetlana V. Kouznetsova
Using Input Fields Fit For Purpose - Dmitry Fadeyev
UX In Contact Forms: Essentials To Turn Leads Into Conversions - Kate Sipkina
UX Win: Oxford University Press Password Creation - Deborah Edwards-Onoro
Web Form Elements - Christopher Schmitt
Web Form Design: Adobe's Error Messages - Luke Wroblewski
Web Form Design: Labels Within Inputs - Luke Wroblewski
Web Form Design: ZIP Codes and Locations - Luke Wroblewski
Web Forms: Death By a Thousand Textboxes - Jeff Atwood
Web Forms That Don't Make People Angry - Emily Smith
Web Form Layouts: Some Additional Guidelines - Luke Wroblewski
Website Forms Usability: Top 10 Recommendations - Kathryn Whitenton
What's the Right Order? - Tom Tullis
When Life Gives You Lemons, Write Better Error Messages - Jenni Nadler
When to Hide Content Behind Forms and When to Give Content Away - Hoa Loranger
Where the Heck is My Focus? - Jeff Atwood
Where to Send Users after They 'Sign In' or 'Reset Password' (34% of Sites Get It Wrong) - Rebecca Hugo
Who Cares About Forms? You Should - Here's Why (Video) (2024) - Caroline Jarrett
Why Anthony Hobday's Sentence-Style Form Is Bad UX (And What to Do Instead) (2024) - Adam Silver
Why Toggle Switches Suck (And What to Do Instead) (2024) - Adam Silver
Why Your Name Fields Might Be Slowing Down Checkout? (Video) (2024) - Christian Holst
Zebra Striping: Does it Really Help? - Jessica Enders

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Frames Usability

Why Frames Suck (Most of the Time) - Jakob Nielsen

Guidelines & Principles (see Standards)

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Headings and Titles

Headings Are Pick-Up Lines - 5 Tips for Writing Headlines That Convert - Hoa Loranger
Microcontent: How to Write Headlines, Page Titles, and Subject Lines - Jakob Nielsen
Passive Voice Is Redeemed For Web Headings - Jakob Nielsen
Who Needs Headlines? - Shaun Crowley
World's Best Headlines: BBC News - Jakob Nielsen

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Higher Education

3 Idioms Reveal the Truth about University Websites - Dey Alexander
Breaking Web Design Conventions = Breaking the User Experience - Katie Sherwin
Faculty Pages on University Websites Persuade Prospective Students (Video) - Katie Sherwin
Surprising Stats and Useful Facts About University Websites - Leigh Ryan
The User Experience of University Websites - Jeff Sauro
We Deleted More Than 5,000 Pages From Our College Website. Here's Why. (2023) - Mordecai I. Brownlee
University Websites - Top 10 Design Guidelines - Katie Sherwin

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Homepages and Landing Pages

18 Practical Websites Homepage Design Tips and Excellent Examples - Trista
A 1-Month No-Committee Web Redesign for Juniata College Homepage - Karine Joly
Homepage Design: 5 Fundamental Principles (2024) - Huei-Hsin Wang.
The Anatomy of a List Entry - Kim Flaherty
Case Study: Iterative Design and Prototype Testing of the NN/g Homepage - Kathryn Whitenton and Sarah Gibbons
Corporate Blogs - Front Page Structure - Jakob Nielsen
Don't Start With the Home Page - Cameron Moll
Getting Agreement for Your Homepage - Paul Boag
Homepage Design: 4 Common Mistakes (Video) (2024) - Huei-Hsin Wang
Homepage Design Changes - Jakob Nielsen
Homepage Links Remain a Necessity - Hoa Loranger
Homepage Real Estate Allocation - Jakob Nielsen
Planning for Homepage Content - Georgy Cohen
The 10 Most Common Landing Page Optimization Mistakes - Vasilis Vryniotiso
The Canonical Intranet Homepage - Jakob Nielsen
The Current State of Homepage UX - 8 Common Pitfalls - Sally Collins
The Current State of Homepage and Category UX (Performance Is Up 39% Since 2013) - Baymard Institute
The Homepage is Dead: A Story of Website Personalization - Cara Harshman
The Homepage is Dead. Long Live the Homepage - Marcus Lillington
The Ten Most Violated Homepage Design Guidelines - Jakob Nielsen
Top Ten Guidelines for Homepage Usability - Jakob Nielsen
What Every Prospective University Student Wants to Know (Video) - Tanner Kohler

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Icons

Accordion Icons: Which Signifiers Work Best? - Page Laubheimer and Raluca Budiu
Bad Icons: How to Identify and Improve Them - Kara Pernice
Accounts & Self-Service UX: Consider Having an "Icon-Based" Dashboard (81% Don't) - Baymard Institute
How Can You Improve Products by Focusing on Better Icon Usability? - Armantas Zvirgzdas
How to Use Icons in Design: UX and UI Best Practices - Jeremy Elliott
How To Make
Icons As Part Of A Great User Experience - Nick Babich
Icons: Avoid Temptation and Start with User Needs - Ben Cullimore
Icon IQ: Test Your Digital Icon Knowledge with a Quiz (2024) - Kate Kaplan
Icon Usability and Design Best Practices - Micah Bowers
Icons that Work (feat. Kate Kaplan) (Podcast) (2024) - Nielsen Norman Group
Icon Usability: When and How to Evaluate Digital Icons (2024) - Kate Kaplan
The Best Icon is a Text Label - Thomas Byttebier
The Ineffectiveness of Lonely Icons - Matt Wilcox
Tips for Icon Usability (Video) - Aurora Harley
Unlabeled Icons: Sacrificing Usability for Aesthetics - Jacob Michelini
Usability Testing of Icons - Aurora Bedford
Yes, Icons Need Text Labels (Video) - Aurora Harley
What if Your Icon Choices Ruined Your Work? - Catarina Borges

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Intuitive

Glossary: Intuitive - Uability First

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Language

Plain Language Is for Everyone, Even Experts - Hoa Loranger
Plain Language For Everyone, Even Experts (Video) - Hoa Loranger
The Answers to Your Questions About Passive Voice (And How it Impacts Your Plain Language) - Evelyn Wolf
Why Consistent Language Matters - Georgina Laidlaw
Why the Tech Industry Needs to Change Its Language - Jonathan Follett
Why Plain Language and Plain English are Different - Caroline Jarrett
Why Plain Language is Vital for Website Usability - Whitney Quesenbery

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Learnability

Glossary: Learnability - Uability First
How Relying on 'User Education' is a Failed Strategy - Frank Spillers
How to Measure Learnability of a User Interface - Alita Joyce
Intuition and Usability - Kevin Godby
Learnability vs Efficiency in User Interface Design (Video) - Alita Joyce
Progressive Disclosure - Jakob Nielsen
The UX of Learning - Tyler Tate
Usability vs. Learnability - Jeff Atwood
Users Don't Hate Change. They Hate Our Design Choices. - Jared Spool
When is Learnability More Important than Usability? - Michael Wilson

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Line Length

Ideal Line Length for Content - Russ Weakley
Ideal Line Length in Ems - Russ Weakley
Line Length Revisited: Following the Research - Mary Dyson
Readability: The Optimal Line Length - Baymard Institute
Size Matters - Balancing Line Length And Font Size In Responsive Web Design - Laura Franz

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Link Color (see Navigation)

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Link Text (see Navigation)

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Link Rot

Cool URIs don't change - Tim Berners-Lee
Fighting Linkrot - Jakob Nielsen
How to Check Broken Links on Your Website - Deborah Edwards-Onoro
Managing URIs - Olivier Thereaux
Protecting Against Link Rot While Embracing the Future - Tim Murtaugh
The 410 Gone HTTP status- from the HTTP specification
Web Pages Must Live Forever - Jakob Nielsen

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Liquid/Elastic/Fluid/Fixed Design

A Brief Look at Screen Resolutions - Jason Beaird
A Dao of Web Design - John Allsopp
- 15 Years of Dao - A List Apart Staff
A List Too Far Apart? - Jeremy Keith
A Pixel Identity Crisis - Scott Kellum
Breaking Free of the Print Design Mentality - Paul Boag
Create Fluid Width Videos - Chris Coyier
Elastic Design - Patrick Griffiths
Elastic Layout - Wrong Term? - Alastair Campbell
Flexible Foundations - Trent Walton
Fluid Images - Ethan Marcotte
Fixed Fashion - Jeremy Keith
Fixed and Fluid, Myth and Meme - Mike Davies
Fluid Thinking - Peter-Paul Koch
How To Design In An Unknowable Canvas - Steven Bradley
Liquid Layout (CSS)
Liquid layouts - The Easy Way - Russ Weakley
min-width for IE - Stu Nicholls
Not Designing for Most Common Screen Resolution - S.R. Emerson
Optimal Width for 1024px Resolution? - Cameron Moll
Should Web Developers Support 800 X 600 - Mike Cherim
The Web is Not Print (Design Rant) - Owen Briggs
What is Liquid Design? - Nick Wilson

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Miller's Law

Choices Should Always Be Limited to 7+/-2 - Zoltan Gocza
The Magical Number 7 and UX (Video) - Raluca Budiu
The Magical Number Seven, Plus or Minus Two: Some Limits on our Capacity for Processing Information - George A. Miller
The Most Important Rule in UX Design that Everyone Breaks - Jeff Davidson
What is Miller's Law and What is it For? -

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Memorability

Memory Recognition and Recall in User Interfaces (2024) - Raluca Budiu
Minimize Cognitive Load to Maximize Usability - Kathryn Whitenton
Recognition vs. Recall in User Interfaces (Video) - Maria Rosala
Reducing Cognitive Overload For A Better User Experience - Danny Halarewich
Short-Term Memory - Jakob Nielsen
Spatial Memory: Why It Matters for UX Design - Page Laubheimer
Updating Our Understanding of Perception and Cognition: Part II - Jeff Johnson
What Is Cognitive Load? (Video) (2024) - Maddie Brown
Working Memory and External Memory - Raluca Budiu
Working Memory and External Memory (Video) - Raluca Budiu
Working Memory and External Memory (Video) - Raluca Budiu
UX Principles that Include Cognitive Accessibility - Gareth Ford Williams

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Millennials

Millennials as Digital Natives - Myths and Realities - Kate Meyer
Page Parking: Multi-Tab Obsession Common Among Millennials (Video) - Kate Meyer
The UX Challenges in Designing for Millennials (Video) - Kate Meyer
Young Adults Appreciate Flat Design More than Their Parents - Kate Meyer
Young Adults/Millennials as Web Users (Ages 18-25) - Kate Meyer
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Mobile

10 Heuristic Principles for Mobile Interfaces - Jordan DeVos
10 Key Mobile UX Design Principles - Neil Turner
10 Trends for Mobile User Experience - Umesh Gopinath
10 Ways Mobile Sites Are Different from Desktop Web Sites - Shanshan Ma
12 Mobile UX Design Trends For 2018 - Nick Babich
15 Mobile UX Facts & Insights (2018) - Jeff Sauro
3 Design Considerations for Effective Mobile-App Permission Requests - Maria Rosala
3 Types of Solutions To Work With Responsive Images - Steven Bradley
4 iOS Rules to Break - Aurora Bedford, Raluca Budiu, Kara Pernice, and Amy Schade
5 Design Laws to Apply to Your Mobile App - Mehul Rajput
7 Mobile UX Mistakes You're Probably Making Right Now - Lynn Wang
A Checklist for Registration and Login Forms on Mobile - Raluca Budiu
A Loose Heuristic for Mobile Design - Brad Orego
Accidental Dismissal of Overlays: A Common Mobile Usability Problem - Raluca Budiu, Sana Behnam and Kate Moran
Accessible Target Sizes Cheatsheet - Vitaly Friedman
All the Small Things: How Not To Annoy Your Mobile Users - Amalia Helen
Always Provide the Full Scope for Links on Mobile Homepages (58% Don't) - Edward Scott
Baymard Update: 117 New 'Mobile UX' Guidelines and 9,000+ Mobile
Best Practices For Mobile Form Design - Nick Babich
Big Pictures on Small Screens: Remove, Resize or Reorganize - Amy Schade
- Small Pictures on Big Screens: Scaling Up from Mobile to Desktop - Amy Schade
Carousels on Mobile Devices - Raluca Budiu
Challenges for Screen-Reader Users on Mobile - Tanner Kohler
Content (Mobile)
- Defer Secondary Content When Writing for Mobile Users - Jakob Nielsen
- Mobile First Content in Practice - Georgina Laidlaw
- Mobile Content - If in Doubt, Leave It Out - Jakob Nielsen
- Mobile Content Is Twice as Difficult - Jakob Nielsen
- Modular And Flexible Content In Responsive Design - Steven Bradley
Context (Mobile)
- Great Works of Fiction Presents: The Mobile Context - Stephen Hay
Designing a Complex Table for Mobile Consumption - Joe Caron
Designing for the Mobile Web: Special Considerations - Shanshan Ma
Designing for Users and Their Devices - Steven Hoober
Designing Mobile Tables - Steven Hoober
Designing Mobile Usability (Interview) - Jakob Nielsen
Do's and Don'ts of Mobile UX Design - Gaurav Khanna
Easier Input on Mobile Devices (Video) - Raluca Budiu
Error Handling on Mobile Devices: Showing Alerts (Video) - Raluca Budiu
Extending the Experience Beyond the Device - Tim R. Todish
Five Interaction Design Tips for Your Mobile App - Cameron Banga and Josh Weinhold
How to Fit Big Tables on Small Screens (Video) - Raluca Budiu
How Do Users Really Hold Mobile Devices? - Steven Hoober
How to Create Successful Mobile Experiences - Alex Asianov
iOS 9 App Switching and the Back-to-App Button - Raluca Budiu
Internet on Mobiles: Evolution of Usability and User Experience - Anne Kaikkonen
iOS 7 User-Experience Appraisal - Raluca Budiu
Images on Mobile (Video) (2023) - Raluca Budiu
Letting Mobile Users See Desktop View of RWD Site - Adrian Roselli
List Thumbnails on Mobile - When to Use Them and Where to Place Them - Aurora Bedford
Low-Hanging Fruits For Enhancing Mobile UX - Nick Babich
Maps and Location Finders on Mobile - Aurora Bedford
Misused Mobile UX Patterns - Zoltan Kollin
Mobile-App Onboarding: An Analysis of Components and Techniques - Alita Joyce
Mobile App UX Design Process - Vitaly Kuprenko
Mobile Faceted Search with a Tray: New and Improved Design Pattern - Kathryn Whitenton
Mobile Dark Patterns - Steven Hoober
Mobile Design Details - Just in Time Actions - Luke Wroblewski
Mobile Design Details - Hide/Show Passwords - Luke Wroblewski
Mobile Email Newsletters - Jakob Nielsen
Mobile First - Luke Wroblewski
Mobile Form Usability - Never Use Inline Labels - Jamie Appleseed
Mobile Inline Form Validation - Steven Hoobe
Mobile Is Now Everything - Steven Hoober
Mobile Tables: Comparisons and Other Data Tables - Amy Schade
Mobile Sign Up Forms Must Die - Luke Wroblewski
Mobile Site vs. Full Site - Jakob Nielsen
- Jakob Nielsen is Stuck in the Past - Josh Clark
- Designers Respond to Nielsen on Mobile - Tanya Combrinck
Mobile Tutorials: Wasted Effort or Efficiency Boost? - Alita Joyce
Mobile Usability - Jakob Nielsen
Mobile User Experience - Limitations and Strengths - Raluca Budiu
Mobile UX: Avoid Using Subpages within the Product Details Page (26% Don't) - Edward Scott
Mobile UX Design: The Right Ways to Ask Users for Permissions - Nick Babich
Mobile UX Sharpens Usability Guidelines - Jakob Nielsen
Mobile UX: Study Guide - Raluca Budiu
Mobile UX Trends: The Current State of Mobile UX (15 Common Pitfalls & Best Practices) (2024) - Iva Olah
Mobile Web 2009 = Desktop Web 1998 - Jakob Nielse
Mobile Websites - Mobile-Dedicated, Responsive, Adaptive, or Desktop Site? - Raluca Budiu
Multiple Device Users - Luke Wroblewski
My Head Hurts! Cognitive Friction in the Age of Mobile - Nick Kellingley
New Realities: Mobile VR Design - Constantin Kuleshov
Nine Ways to Improve User Experience in Mobile Design - Ben Terrill
Optimizing a Screen for Mobile Use - Jakob Nielsen
Principles for Mobile Design - Steven Hoober
Reading Content on Mobile Devices - Kate Meyer
Regionalizing Your Mobile Designs, Part 1 - Steven Hoober
- Regionalizing Your Mobile Designs, Part 2 - Steven Hoober
Scaling User Interfaces - An Information-Processing Approach to Multi-Device Design - Raluca Budiu
Should Mobile Design Principles Be Applied to the Desktop? - Raluca Budiu and Jakob Nielsen
Structuring Product Page Descriptions by 'Highlights' Increases User Engagement (Yet 22% of Sites Don't) - Edward Scott
Tablet UX Research From the Pioneer Days - Jakob Nielsen
Tables of Contents on Mobile (Video) (2023) - Raluca Budiu
The Current State of Mobile UX (18 Common Pitfalls) - Edward Scott
The Mobile Checkout Experience - Anna Kaley
The Mobile Web Splash Screen Antipattern - Martin Sutherland
The Negative Impact of Mobile-First Web Design on Desktop (2023) - Kim Salazar, Tim Neusesser, and Nishi Chitale
The State of Mobile User Experience - Raluca Budiu
Understanding Mobile E-Commerce UX: 5 Overarching Issues
- Edward Scott
UX And HTML5: Let's Help Users Fill In Your Mobile Form (Part 1) - Stéphanie Walter
What Can Bike Sharing Apps Teach Us About Mobile On-boarding Design? - Luke Wroblewski
What Do Mobile Users Expect in an App? - Hannah Levenson
We Can Do Better on Mobile: Designing for the Medium - Amy Schade
Why Mobile UX Is More Than Users On-The-Go - Laura Hampton
Your Content, Now Mobile - Karen McGrane

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PDF

Avoid PDF for On-Screen Reading - Jakob Nielsen and Anna Kale
PDF Accessibility
PDF: Still Unfit for Human Consumption 20 Years Later - Jacob Nielsen and Anna Kaley
PDF: Unfit for Human Consumption - Jakob Nielsen

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Pop-Ups (Opening New Windows)

10 Ways to Use Exit-Intent Popups to Improve UX - Kim Flaherty
Accessible Pop-up Links - Caio Chassot
G201: Giving Users Advanced Warning When Opening a New Window - W3C
How to Stop Opening Links in New Windows Without Warning - Nicolas Steenhout
Link Targets and 3.2.5 - Adrian Roselli
On Spawned Windows - Shawn Lawton Henry
Opening Links in a New Window - Gez Lemon
Open New Windows for PDF and other Non-Web Documents - Jakob Nielsen
Overlay Overload: Competing Popups Are an Increasing Menace - Kate Moran
Popups: 10 Problematic Trends and Alternatives - Anna Kaley
Pop-ups and Adaptive Help Get a Refresh - Katie Sherwin
Popup Problems (Video) - Anna Kaley
Should Links Open In New Windows? - Vitaly Friedman and Sven Lennartz
Fresh Start Effect - How to Motivate Users with New Beginnings - Katie Sherwin
The Perfect Pop-Up - Ian Lloyd
The Revenge of the Pop-Up - S.E. Smith
The User Deserves the Right to Know if a New Tab Will Open Itself When Clicking On a Link - Augustin Riedinger
What to Do When Your Boss Insists That You Use Pop-Up Banner Advertising? - Janet M. Six
When to use target=_"blank" - Chris Coyier
Who Says Accessible Web Design is Boring? Announcing New Windows with Trendy Style - Glenda Watson

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Redesign

7 Steps to Avoiding User Adoption Problems with Site Redesigns - Frank Spillers
10 High-Profit Redesign Priorities - Jakob Nielsen
A 1-Month No-Committee Web Redesign for Juniata College Homepage - Karine Joly
Are You Wasting Money on Periodic Website Redesign? - Paul Boag
Data-Informed Design: Minimize the Website Redesign Debate - Jennifer Leigh Brown
Fresh vs. Familiar - How Aggressively to Redesign - Jakob Nielsen
Heretical Idea - Stop Redesigning - Gary Barber
Is There a Real Issue? - Russ Weakley
Product Redesigns: Incremental or Overhaul (Video) - Alita Joyce
Quieting the Outcry Over Software User Interface Redesigns - Scott Plewes
Radical Redesign or Incremental Change? - Hoa Loranger
Redesign Trend in Tech News Sites: Big, Responsive and Content Heavy - Dmitry Fadeyev
Redesigning Your Website? Don't Ditch Your Old Design So Soon - Hoa Loranger
Stop Redesigning And Start Tuning Your Site Instead - Louis Rosenfeld
Tackling Usability Gotchas in Large-scale Site Redesigns - Jeffrey Zeldman
The New 'Redesign Must Die' Talk - Louis Rosenfeld
The Redesign Disease - Dmitry Fadeyev
The Redesign Must Die Talk - Louis Rosenfeld
The True Cost of a Redesign - Michał Mazur
Users Hate Change (Video) - Jakob Nielsen
Website Redesign: Big Bang, Gradual or Evolutionary Approach? - Christian Watson
Why Redesigns Don't Make Users Happy - Vitaly Dulenko

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Responsive Design

Adaptive Web Design - Aaron Gustafson
Big vs. Small: Challenges in Responsive Web Design - Cameron Chapman
Breakpoints in Responsive Design: What and Why (Video) (2024) - Kelley Gordon
Moore's Law and Responsive Design Breakpoints - Virginia DeBolt
Responsive Design Won't Fix Your Content Problem - Karen McGrane
Responsive-Design Intranets with Smart Content Prioritization - Kara Pernice
The Big Web Show - Responsive Web Design - Jeffrey Zeldman
Writing Content for Responsive Design - Dey Alexander

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Scanning/Reading Online

4 Tips for Bulleted Lists in Digital Content (Video) - Kate Moran
5 Steps to More Scannable Lists - Georgina Laidlaw
7 Tips for Presenting Bulleted Lists in Digital Content - Hoa Loranger
Attention Leans Left on Websites (Video) - Therese Fessenden
Concise, SCANNABLE, and Objective: How to Write for the Web - John Morkes and Jakob Nielsen
Design for Readability - Matt Herron
Do Not Use 'Reading Age' When Thinking About Adults - Caroline Jarrett.
Easy Read is Hard to Get Right - John Newto
Ensure Content Remains Readable and Legible When Resized to 200% - Denis Boudreau
F-Shape Pattern And How Users Read (2024) - Vitaly Friedman
F-Shaped Pattern For Reading Web Content - Jakob Nielsen
- F-Pattern in Reading Digital Content (Video) - Kara Pernice
Help Users Skim Contents with Titled Sections - Priscilla Esser
How Eye Scanning Impacts Visual Hierarchy in UX Design - Jerry Cao
How Can We Make URLs Readable? - Deborah Edwards-Onoro
How Little Do Users Read? - Jakob Nielsen
How People Read Online: New and Old Findings - Kate Moran
How to Make Your Copy Easy to Scan - Paul Boag
How We Read - Jason Stanta Maria
How Users Read on the Web - Jakob Nielsen
Improving the Usability and Accessibility of a Healthcare Website by Being Mindful of Reading Level - Eric Bailey
iPad and Kindle Reading Speeds - Jakob Nielsen
Improving the Digital Reading Experience - Information Architects Inc
Legibility, Readability, and Comprehension: Making Users Read Your Words - Jakob Nielsen
Lower-Literacy Users - Jakob Nielsen
Media Use Habits: What, Why, When, and How People Read Online - Olesya Kukoleva, Anna Preobrazhenskaya and Olga Sidorova
Readability Formulas: 7 Reasons to Avoid Them and What to Do Instead - Caroline Jarrett and Janice 'Ginny' Redish
Readability Formulas, Programs and Tools: Do They Work for Plain Language? - Gael Spivak
Readability Guidelines - Content Design London
Reading Level - Dey Alexander
Steve Krug on Creating Effective Visual Hierarchies - Steve Krug
Scanning Patterns on the Web Are Optimized for the Current Task - Kara Pernice
Scannability - Principle and Practice - Devan Goldstein
Table of Contents: The Ultimate Design Guide (2023) - Huei-Hsin Wang and Matt Brown
Text Scanning Patterns: Eyetracking Evidence - Kara Pernice
The Visual Principle of Contrast in UI Design (Video) - Kelley Gordon
Visual Indicators to Differentiate Items in a List - Aurora Bedford
Website Reading - It (Sometimes) Does Happen - Jakob Nielsen
Why Web Users Scan Instead of Read - Jakob Nielsen
Zigzag Image-Text Layouts Make Scanning Less Efficient - Kim Flaherty

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Scrolling

3 Alternatives to Infinite Scrolling (Video) - Tim Neusesser
6 Ways to Improve Long-Scroll Mobile Websites - Abbas Rajani
A Usability Evaluation of Web User Interface Scrolling Types - Pietro Murano
As the Page Scrolls - Jared M. Spool
Avoid Inline Scroll Areas (50% Get it Wrong) - Christian Holst
Baseline Rules for Scrollbar Usability - Adrian Roselli
Beware Horizontal Scrolling and Mimicking Swipe on Desktop - Katie Sherwin
Do People Scroll? What Information Foraging Says (Video) - Raluca Budiu
Don't be Afraid of the Big Long Page - Caroline Jarrett and Amy Hupe
Fold
- Above the Fold is a Myth - Rob Lafratta
- Authoring Critical Above-the-Fold CSS - Ben Edwards
- Behold, the Fold - Sophie Shepherd
- Blasting the Myth of the Fold - Milissa Tarquini
- Debunking the Myth of the Fold - Robert Goesch
- Life Below 600PX - Paddy Donnelly
- Myth: People Don’t Scroll - Zoltán Gócza
- The "Above the Fold" Myth - Chuck Pearson
- The Fold Exists but Does it Matter? - Emily Smith
- The Fold Manifesto - Why the Page Fold Still Matters - Amy Schade
- The Fold Still Matters… Sometimes - Kayla Heffernan
- The Myth of the Page Fold: Evidence From User Testing - Fiz Yazdi
- There Is No Fold - Luke Wroblewski
- There is no Fold! - Steve Grobschmidt
- Why It's Still Important To Design 'Above The Fold' - Steven Bradley
Horizontal Attention Leans Left - Raluca Budiu …"
Horizontal Scroll in App Design, Why Is It Worthy of Attention? - Trista liu …"
Horizontal Scrolling Must Die! - Jeanne A. E. DeVoto
How Scrolling Can Make (Or Break) Your User Experience - Alan Smith
Infinite Scrolling
- Automatic Infinite Scrolling and Accessibility - Derek Featherstone
- For Infinite Scroll, Bounce Rate Is a Vanity Stat - Adrian Roselli
- How Infinite Scrolling Breaks UX - Marc Schenker
- Infinite Scrolling - Impact on Assistive Technologies Series - #1 Common Issues - Heidi Jungel
- Infinite Scroll: What Is It Good For? - Hal Koss
- Infinite Scrolling and Accessibility (It's Usually Bad) - Dennis Lembree
- Infinite Scrolling and Role=Feed Accessibility Issues - Raghavendra Satish Peri
- Infinite Scrolling Is Not for Every Website - Hoa Loranger
- Infinite Scrolling - Let's Get To The Bottom Of This - Yogev Ahuvia
- Infinite Scrolling, Pagination Or 'Load More' Buttons? Usability Findings In eCommerce - Christian Holst
- Infinite Scrolling: When to Use It, When to Avoid It - Tim Neusesser
- Infinite Scrolling: When to Use It, When to Avoid It (Video) - Tim Neusesser
- It's Time to Kill the Infinite Scroll - Kate Lucey
- New Bill Would Ban Autoplay Videos and Endless Scrolling - Makena Kelly
- So You Think You've Built a Good Infinite Scroll - Adrianr Roselli
Long Home Pages and Smooth Scroll - David MacDonald
Long vs. Short Articles as Content Strategy - Jakob Nielsen
Love Your S crollbar - Damien du Toit
Mental Workload for Paged and Scrolled Documents - Peter Krantz
Parallax Scrolling
- Vestibular Disabilites/Animation
- What Parallax Lacks - Katie Sherwin
Page Height, Scrolling and Responsive Web Design - Brad Frost
Popups: 10 Problematic Trends and Alternatives - Anna Kaley
Scroll Snap Challenges - Adrian Roselli
Scroll to Top: Does it Need to be Accessible? - Raghavendra Satish Peri
Scrolling and Attention - Jakob Nielsen
Scroll-Triggered Text Animations Delay Users - Aurora Harley
Scrolljacking 101 (2023) - Sara Ramaswamy
Scrolljacking and Accessibility - Are we Breaking the Web? - Shaumik Daityari
Scrolling and Attention - Jakob Nielsen
Scrolling and Attention - Therese Fessenden
Scrolling and Scrollbars - Jakob Nielsen
Smooth Scrolling and Accessibility - Heather Migliorisi
Stop Building Websites with Infinite Scroll! - Fatih Kadir Akin
The Illusion of Completeness: What It Is and how to Avoid It - Kim Flaherty
The Return of the Scroll - Dmitry Fadeyev
The Scroll Up Bar - Dmitry Fadeyev
Using Swipe to Trigger Contextual Actions - Angie Li
Why Didn't People Scroll? The Illusion of Completeness (Video) - Aurora Harley

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Security

2-Page Login Pattern, And How To Fix It (2024) - Vitaly Friedman
Disclosing Password Constraints in the UI (Video) - Raluca Budiu
Passwordless Accounts (2023) - Raluca Budiu
Passwordless Accounts: One-Time Passwords (OTPs) and Passkeys - Raluca Budiu
Showing Passwords on Log-In Screens - Luke Wroblewski
Stop Password Masking - Jakob Nielsen
- Password Unmasking - Jeremy Keith
- The Problem with Passwords - Lyle Mullican
The Fine Line Between Security and Usability - Sunnet Beskerming
Usability and Security; Better Together - Divya Sasidharan
Usability of Biometric Authentication Methods for Citizens with Disabilities - Ronna ten Brink and Rebecca Scollan
User Education Is Not the Answer to Security Problems - Jakob Nielsen
When Security Gets in the Way - Don Norman
With Safety and Security, More Can Be Less - Don Norman

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Senior Citizens

4 Things to Do When Designing for Seniors (Video) - Kara Pernice
4 Tips for Designing Apps for Older Users - Jonathan Shariat
A Guide To Designing For Older Adults (2024) - Vitaly Friedman
Changes in How Senior Citizens Use Computers (Video) - Lexie Kane
Creating Online Environments That Work Well For Older Users - Barry Rueger
Design for the Elderly (Video) - Don Norman
Designing Age-Inclusive Products: Guidelines And Best Practices - (2023) Michal Halperin Ben Zvi
Designing For The Elderly: Ways Older People Use Digital Technology Differently - Ollie Campbell
Designing for Senior Citizens - Janet M. Six
Designing User Interfaces for Older Adults - Myth Busters - Kate Finn
Future Proofing Tomorrow's Technology: UX for an Aging Population - Christopher Wilkinson and Dhaval Gandhi
Gran Got Tech: Inclusivity and Older Adults - Robert M. Schumacher
Improve Usability for Older Users - Tim Fidgeon
Middle-Aged Users' Declining Web Performance - Jakob Nielsen
Myth #34: Simple = Minimal - Zoltan Gocza
Senior-Friendly Design: Do's and Don'ts for Designing for Older Adults (65+) (2024) - Nufar Zisman
Usability for Seniors: Challenges and Changes - Lexie Kane
Usability for Senior Citizens - Jakob Nielsen
UX Design Thinking From A Senior Citizen's Perspective - Emily Grace Adiseshiah
Seniors as Web Users - Jakob Nielsen
Software for All Ages: Tackling Ageism With Industry Experts (2024) - Elaina Natario, Kelly Gebo, and Caro Sotillo Silva
Understanding The Specific Web Accessibility Requirements Of Older 'Silver Surfers' - Gus Alexiou
Usability of Technology for Older Adults: Where Are We and Where Do We Need to Be - Sara J. Czaja
UX Accessibility for Elderly - 12 Principles - Szymon Trzepla

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Simplicity/Complexity

3 Strategies for Managing Visual Complexity in Applications and Websites (Video) - Raluca Budiu
A Simpler Page - Craig Mod
Apple's Flatland Aesthetic, Part 1: The Mac - Bruce Tognazzini
Are Chinese Websites Too Complex? Yunnuo Cheng and Jakob Nielsen
Aesthetic and Minimalist Design (Usability Heuristic #8) - Therese Fessenden
Beware of Feature Overload - A Case Study - Bartosz Olchowk
Brevity = Brilliance (UX Slogan #5) (Video) - Jakob Nielsen.
Complex Doesn't Equal Complicated (TED Video) - Deborah Edwards-Onoro
Complexity Bias: Why We Prefer Complicated to Simple - Farnam Street
Complexity is Good, Simplicity Overrated - Don Norman
Control - Joshua Brewer
Creating Effective Decision Aids for Complex Tasks - Caroline Clarke Hayes and Farnaz Akhavi
Decision Architecture - Helping Users Make Better Decisions - Colleen Roller
Designing for Simplicity of Use - Gerry McGovern
Design Patterns For Complex Apps and Workflows (Video) - Page Laubheimer
Easier Is Better Than Better - Paul Scrivens
Feature Richness and User Engagement - Jakob Nielsen
Five Models for Making Sense of Complex Systems - Christina Wodtke
Glossary: Simplicity - Usability First
How Environments, Real And Virtual, Influence Us - Kyle Mueller
How To Achieve Simplicity In Design - Steven Bradley
How to Simplify Your Design - Taras Bakusevych
Keep it Simple (UX Slogan #2) (Video) - Jakob Nielsen
Keep It Simple, Stupid! - Par Almqvist
Less is Not Always More - Gary Barber
Less Is More (Video) - Jakob Nielsen
Less is More: Simplifying your User Experience - Trent Marten
Less is More (UX Slogan #9) (Video) - Sarah Gibbons
Less Is Still More - Jens Meiert
Make Me Think, Or Else - Steven Bradley
Making Simple Ideas Simpler - Jenny Reeve
Making the Complex World Understandable Through Intuitive Design - Lauri Lukka
New Frontiers in Usability for Users' Complex Knowledge Work - Barbara Mirel
Occam's Razor in Web Design, Simplicity Wins - Ross Johnson
Occam's Razor: The Simplest Solution is Always the Best - Mads Soegaard
Simple Design is Relative (Video) - Raluca Budiu
Simplicity (2024) - UX Collective
Simplicity - A Thoughtful Approach To Better Design - Steven Bradley
Simplicity Ain't So Simple, Part I: Decide What to Hide - Nick Bradbury
- Simplicity Ain't So Simple, Part II: Stop Showing Off - Nick Bradbury
- Simplicity Ain't So Simple, Part III: Don't Add Features You Can't Support - Nick Bradbury
- Simplicity Ain't So Simple, Part IV: The Blessed Curse of Power Users - Nick Bradbury
- Simplicity Ain't So Simple, Part V: Combine Features - Nick Bradbury
- Simplicity Ain't So Simple, Part VI: Simple = Secure - Nick Bradbury
Simplicity by Joel Spolsky
Simplicity Isn't that Simple - Joshua Brewer
Simplicity Wins over Abundance of Choice - Hoa Loranger
Six Pillars Supporting Better and Easier UX (Video) - Kara Pernice
Static or Database? Our Love of Complexity - Gerry McGovern
The Characteristics of Minimalism in Web Design - Kate Meyer
The Complexity Paradox - Bruce Tognazzini
The Complexity of Simplicity - Jay Selway
The Complexity of Simplicity - Luke Wroblewski
The Dark Side of Simplicity - Gerry McGovern
The History Of Usability - From Simplicity To Complexity - Mads Soegaard
The Roots of Minimalism in Web Design - Kate Meyer
Usability Heuristic 8 - Aesthetic and Minimalist Design (Video) - Kate Moran
What Does It Mean to Be Simple? - Daniel Ritzenthaler

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Speed

10 Tougher Tasks to Reduce Page Weight - Craig Buckler
10 Quick and Easy Fixes to Reduce Page Weight - Craig Buckler
15 Years Ago in ALA - Much Ado About 5K - Jeffrey Zeldman
5 Second Test - An Important Conversion Optimization Tool - W Craig Tomlin
5 Secrets To Speed Up Your Website - Virginia DeBolt
A Framework for Web Performance - Jeremy Keith
Average Page Weight Increases 15% in 2014 - Craig Buckler
Experiments in Loading - How Long Will You Wait? - Ian Tate
Hard Costs of Third-Party Scripts - Dave Rupert
How Long Do Users Say On Web Pages - Jakob Nielsen
How to Build a Low-tech Website? - Kris De Decker
How to Improve Page Speed from Start to Finish (Advanced Guide) - Patrick Stox
Improving UX Through Front-End Performance - Lara Swanson
Measuring the First Impression: Testing the Validity of the 5 Second Test - Guillaume Gronier
Men Like It Fast - Andy King
Our Obsession with Speed is Killing the Earth - Gerry McGovern
Page Speed - How Soon Will Visitors See Your Content? - Louis Lazaris
Performance Matters - Jatinder Mann
Progress Indicators Make a Slow System Less Insufferable - Katie Sherwin
Stop Wasting Users' Time - Paul Boag
The Need for Speed: Externalize your JavaScripts and CSS - Virginia DeBolt
The Need for Speed, 23 Years Later (Video) - Kathryn Whitenton
Time to Make Tech Work (Video) - Jakob Nielsen
Wasting Time is the Worst Customer Experience - Gerry McGovern
We Reward the Wrong Things - Adrian Roselli
Web Design Guidelines for Low Bandwidth - aptivate.org
Website Performance is Getting Worse - Gerry McGovern
Web Users Prefer Speed Over Customization - Andrew B. King
What Does My Site Cost? - Tim Kadlec. "Find out how much it costs for someone to use your site on mobile networks around the world."
When the UI Is Too Fast - Jakob Nielsen
Why 543 KBs Keep me Up at Night - Manuel Matuzovic

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Splash Pages

Do you Need a Splash Page? - Mike Cherim
Glossary: Splash Page - Usability First
How to Convince a Client They Don't Need a Splash Page - Matt Inman
Sink the Splash Pages - Andrew B. King
Splash Pages: Do We Really Need Them? - Vitaly Friedman and Sven Lennartz

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Subjective Satisfaction

7 Tips for Memorable and Easy-to-Understand Imagery (2024) - Sara Ramaswamy
Aesthetic and Minimalist Design (Usability Heuristic #8) - Therese Fessenden
Communication not Decoration (UX Slogan #4)(Video) - Jakob Nielsen
Decorative Images: Delightful or Dreadful? (Video) - Katie Sherwin
Designing Card-Based User Interfaces - Nick Babich
Do Prettier, More Professional-looking Web Sites Increase Conversions? - David Mannheim
Enough with the Pointless Images - Paul Boag
Exploring the Boundary Conditions of the Effect of Aesthetics on Perceived Usability - John Grishin, Doug Gillan
Form Follows Function - Peter-Paul Koch
Functional Beauty and User Experience - Catalina Butnaru
Halo Effect - Jen Cardello and Jakob Nielsen
Is Perceived Usability/Aesthetics More Important Than Real? - Don Norman
Good UX = Boring UI. Don't Be Creative - Nick Rollins
Measuring the Usability of Reading on the Web - Jakob Nielsen
On CSS Galleries - Dmitry Fadeyev
Restraint - Dmitry Fadeyev
Satisficing - Quickly Meet Users' Main Needs - Kathryn Whitenton
The Aesthetic-Usability Effect - Kate Meyer
The Aesthetic Usability Effect and Prioritizing Appearance vs. Functionality (Video) - Kathryn Whitenton
The Department of Useless Images - Gerry McGovern
Usability 101 By Jakob Nielsen
Using Imagery in Visual Design (2023) - Rachel Krause
Visual Decision Making - Patrick Lynch
What on Earth is 'Satisficing'? - Jessica Enders
Why Does a Design Look Good? - Sarah Gibbons and Kelley Gordon

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Tables

3 Rules for Better Comparison Tables (Video) - Kate Meyer
Comparison Tables for Products, Services, and Features (2024) - Kate Moran and Taylor Dykes
Data Table Design Patterns - Luda Boss
Data Tables: Four Major User Tasks - Page Laubheimer
Designing Tables for Desktop Apps with Lots of Data (Video) - Page Laubheimer
Designing Tables 101 - Mike Hughes
Designing User-Friendly Data Tables - Meredith Meller
Enterprise UX: eSsential Resources to Design Complex Data Tables - Stéphanie Walter

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Taglines

Steve Krug on Why Nothing Beats a Good Tagline! - Steve Krug
Tagline Blues: What's the Site About? - Jakob Nielsen

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Teenagers

3 Myths About Teens and Tech (Video) - Alita Joyce
Designing Usable Sites for Children and Teens Grace Bernhardt
Teenage Usability - Designing Teen-Targeted Websites - Hoa Loranger and Jakob Nielsen
Teenage Users Compared to Other Age Groups (Video) - Alita Joyce
Teenager's UX: Designing for Teens - Alita Joyce and Jakob Nielsen
Usability Testing with Minors: 16 Tips - Alita Joyce

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Touch

3D Touch on iPhone 6S - Embrace the Force - Raluca Budiu
3 Strategies for Handling Accidental 'Taps' on Touch Devices - Jamie Appleseed
6 Reasons Your Touch-Screen Apps Should Have Voice Capabilities - Ottomatias Peura
6 Rules for Persuasive Storytelling - Rachel Krause
A Design Language for Touch, Gesture, and Motion - Steven Hoober
Common Misconceptions About Touch - Steven Hoober
Design for Fingers and Thumbs Instead of Touch - Steven Hoober
Design for Fingers, Touch, and People, Part 1 - Steven Hoober
Design for Fingers, Touch and People, Part 3 - Steven Hoober
Insights on Switching, Centering, and Gestures for Touchscreens - Steven Hoober
Large Touchscreens - What's Different? - Amy Schade
Modern Touch-Friendly Design - Addy Osmani
Re-imagining Apps for Touch - Luke Wroblewski
The Data-Informed Customer Journey - Pamela Pavliscak
The Human Body as Touchscreen Replacement - Jakob Nielsen
Touchscreens Are Out, and Tactile Controls Are Back (2024) - Gwendolyn Rak
Touch Target Sizes - Luke Wroblewski
Touch Targets on Touchscreens - Aurora Harley
Usability Maturity, 13 Years On - David Travis
Very Large Touchscreens - UX Design Differs From Mobile Screens - Kara Pernice

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White Space, Clutter, and Density

4 Ways to Improve Usability and User Experience by Decluttering Designs - Paula Borowska
6 Rules for Persuasive Storytelling - Rachel Krause
10 Great Uses of Whitespace in Web Design - Tom May
A Symptom of Clutter - Dmitry Fadeyev
Building a Website Clutter Questionnaire (2024) - Jim Lewis and Jeff Sauro
Cards vs. lists, How They Impact UX - Marc Schenker
Clutter-Free: One of the 3 Cs for Better Charts - Kate Moran
Confirming the Perceived Website Clutter Questionnaire (PWCQ) (2024) - Jim Lewis and Jeff Sauro
Form Design Quick Fix - Group Form Elements Effectively Using White Space - Marieke McCloskey
Ideation for Everyday Design Challenges - Aurora Harley
In Search of a Clutter Metric for Websites (2024) - Jim Lewis and Jeff Sauro
Stop Thinking of Your Site as a Marketing Tool - Paul Boag
The Power of White Space - Mads Soegaard
The Power Of Whitespace - Nick Babich
Use White Space to Indicate Relationships Between Content Elements - Dmitry Fadeyev
Utilize Available Screen Space - Jakob Nielsen
UX Stories Communicate Designs - Sarah Gibbons
What is Whitespace? (Video) (2024) - Kelley Gordon
Why Whitespace Matters - Paul Boag

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Writing

3 UX Mistakes That Are Killing Your Design - Jerry Cao
5 Common Punctuation Problems to Avoid - Georgina Laidlaw
5 Formatting Techniques for Long-Form Content (2023) - Huei-Hsin Wang and Megan Chan
5 Tips for Writing Better Microcontent - Dey Alexander
10 Interface Typos You Don't Even Know You're Making - Georgina Laidlaw
Advice for Technical Writing - Chris Coyier
Applying Writing Guidelines to Web Pages - John Morkes and Jakob Nielsen
Bad UX Writing: 5 Mistakes to Avoid - Jessica Day
Be Succinct - Jakob Nielsen
Better Writing Through Design - Bronwyn Jones
Blah-Blah Text: Keep, Cut, or Kill? - Jakob Nielsen
Break Grammar Rules on Websites for Clarity - Hoa Loranger
Calling All Designers: Learn to Write! - Derek Powazek
Changes to the Style Guide: no more eg, and ie, etc - Persis Howe
Content Strategy vs. UX Writing (2024) - Anna Kaley
Creating User-Friendly Documentation - Marie-Louise Flacke and Ferry G.A. Vermeulen
Cringeworthy Words to Cut from Online Copy - Hoa Loranger
De-jargonising Design - Donna Spencer By Therese Fessenden
Dealing with Technical or Professional Jargon - Kate Moran
Disruptive Interfaces & The Emerging Battle To Be The Default - Scott Belsky
Do Users Care About Your Latest News? - Paul Boag
Don't Make Abbreviations a Puzzle For Me to Solve - Deborah Edwards-Onoro
Getting UX Writing Right with Microcopy - Kristin Savage
Great Summaries on 'About Us' Pages Engage Users and Build Trust - Hoa Loranger
How to Edit Anything - Pro Tip - Caroline Jarrett
How to Write Microcopy That Improves the User Experience - Betsy Mikel
How UX Writing Can Help Create Good Design - Lesley Vos
Hyphens and Dashes - Readability Guidelines
Identifying Modes of User Engagement with Online News and Their Relationship to Information Gain in Text (PDF) - Nir Grinberg
Inverted Pyramid
- Inverted Pyramid Style - Jana Brech
- Inverted Pyramid: Writing for Comprehension - Amy Schade
Interface Copy Impacts Decision Making - Lexie Martin
Improving UX Writing - Punam Saxena and Samiksha Chaudhuri
Is Web Copy Ruining Your Design? - Rick Sloboda
High Traffic Does Not Equal Good Customer Experience - Gerry McGovern
How Do You Convince a Company that Tames Dinosaurs to Design Inclusively? - Dominic Berry
Microcontent: A Few Small Words Have a Mega Impact on Business - Hoa Loranger and Jakob Nielsen
Not Every Good Writer Can Write for the Web - Paul Boag
Now You're Speaking My Language - Melita Little
Order Out of Chaos: Patterns of Organization for Writing on the Job - Richard Rabil, Jr
Pages at a Glance -- The Importance of the First Two Sentences of Any Topic - Tom Johnson
Plain Language Writing - An Essential Part of Accessibility - Andrew Pulrang
Putting Our Hot Heads Together - Carolyn Wood
Questions to Ask When Writing for the Web - Paul Boag
Really Break Grammar Rules on Websites - Kara Pernice
Rewriting Digital Content for Brevity (2023) - Taylor Dykes
Robustness and Least Power - Jeremy Keith
Seamlessness in the Cross-Channel User Experience - Janelle Estes
Show Numbers as Numerals When Writing for Online - Jakob Nielsen
Signal-to-Noise Ratio - Xinyi Chen
The Essential Guide to Microcopy and Becoming a More Literate Designer (2024) - David Hall
The Four Dimensions of Tone of Voice - Kate Meyer
The Impact of Tone of Voice on Users - Kate Meyer
The Importance of Microcopy (2024) - Nomensa
The Importance of UX Writing - Manik Arora
The Importance of UX Writing in Product Design - Armantas Zvirgzdas
The Long and Short of Writing for the Web - Joshua Porter
The Power of Microcopy in Web Design - Paula Borowska
Tips for UX Writing - Chanchal Agawal
Top 3 Writing Tips for the Web - Stefan Mischook
Tone of Voice and User Experience - Seda Manucharyan
UI Copy: UX Guidelines for Command Names and Keyboard Shortcuts - Anna Kaley
UX Writing: Creating Microcopy That Speaks to Users - Alejandra Rodriguez
UX Writing: Study Guide (2024) - Anna Kaley
Vocabulary Inflation in UX (Video) - Jakob Nielsen
What Is Microcopy? - Nick Bobich
Words that Zing - Colleen Jones
Write Articles, Not Blog Postings - Jakob Nielsen
Write Better: Online Readability Testing Tools Compared - Christian Watson
Writing Content for Everyone - Roz Strachan
'Writing Content for Generalists vs. Specialists (Video) - Kate Moran
Writing Digital Copy for Domain Experts - Hoa Loranger and Kate Meyer
Writing Digital Copy for Specialists vs. General Audiences (Video) - Kate Meyer
Writing for Cognitive Ease - Tim Minor
Writing for Everyone - Char James-Tanny
Writing for the Web - usability.gov
Writing for the Web by Christian Heilmann
Writing for the Web Versus Writing For Print - Dey Alexander
Writing Is Design, Too - Peter Hornsby
Writing Photo Captions for the Web - Ruth Garner, Mark Gillingham, and Yong Zhao
Writing Style for Print vs. Web - Jakob Nielsen
Your About Page Is a Robot - Erin Kissane

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Articles & Related Links

Choosing the Right Words for Effective UX (2024) - Jorge Arango New!
Cookie Permissions: 5 Common User Types (Video) (2024) - Samhita Tankala New!
What Is User Experience (and What Is It Not)? (2024) - Kate Kaplan New!
World Usability Day 2024: Building Accessible, Usable, and Inclusive Digital Experiences for All (2024) - Melissa Morse New!