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Information Technology Systems and Services

Web Design References

Evaluation and Testing

 

Bias

Inquiry

Contextual Inquiry
Field Study
Focus Groups
Interviews
Observation
Questionnaires
Surveys

Inspection

Heuristic Evaluation
Walkthrough

Testing

A/B
Moderating
Mobile
Participants (Users)
Participants (Number)
Participants (Recruiting)
Participants (Related info)
Personas
Scenarios and Tasks
Quantitative/Qualitative
Remote
Unmoderated
Related Testing Info
Thinking Aloud

Eyetracking

Other Techniques

Affinity Diagrams (see Information Architecture)
Card Sorting (see Information Architecture)
Prototyping (see Information Architecture)
Wireframes (see Information Architecture)

Comprehensive Sites

Labs

Metrics

Reports

Articles & Related Links